Frequently Asked Questions
Q Should I fill out a paper application?
A No, Wynn Macau and Wynn Palace are dedicated to streamlining our job application process by providing simple, step-by-step and environmentally friendly online applications. To help protect the environment, you do not need to submit paper application.
Q What if I don't have access to a computer?
A You can call Wynn Macau Recruitment Center at Tel: (853) 8986 6222 or Wynn Palace Recruitment Center at Tel: (853) 8889 1188 during our office hours, Monday through Friday from 9:00 am to 7:00 pm to schedule an appointment to complete your application at the Center.
Q How do I know my application was received?
A You will be directed to a page acknowledging that your application has been received when you have completed your application. And you will receive a confirmation email if you have provided an email address.
Q Why do I need to create a username and password?
A We ask you to create a username and password to make your application secure and to ensure your privacy. By logging on using your username and password, you can complete a saved draft application, update your personal details and contact information, change your password and revise your resume and cover letter. Please do not forget your password and username, be sure to keep them confidential and do not share with others.
Q What happens if I forget my username?
A If you forget your username, you will need to fill in a new application and re-apply.
Q What happens if I forget my password?
A You can retrieve your password any time by clicking on the “Forgot Password” link at the logon page of our website www.wynncareersmacau.com. You will be asked to input your username, and then you will receive an email to reset your password. If you have not provided an email in the application, please call Wynn Macau Recruitment Center at Tel: (853) 8986 6222 or Wynn Palace Recruitment Center at Tel: (853) 8889 1188 during our office hours, Monday through Friday from 9:00 am to 7:00 pm for assistance.
Q How do I edit my application information?
A You can only edit your personal details, contact information, resume and cover letter you have submitted. If you would like to edit other information such as employment history or education, you may call Wynn Macau Recruitment Center at Tel: (853) 8986 6222 or Wynn Palace Recruitment Center at Tel: (853) 8889 1188 during our office hours, Monday through Friday from 9:00 am to 7:00 pm for assistance.
Q Can I apply for more than one job at a time?
A No, you can only apply for one job at a time. Make sure you apply for the job that most closely matches your experience, skills and qualifications. If you wish to withdraw from one position and apply for another one, please call Wynn Macau Recruitment Center at Tel: (853) 8986 6222 or Wynn Palace Recruitment Center at Tel: (853) 8889 1188 during our office hours, Monday through Friday from 9:00 am to 7:00 pm for assistance.
Q What do I do if I want to change the position I have applied for?
A If you wish to withdraw from one position and apply for another one, please call Wynn Macau Recruitment Center at Tel: (853) 8986 6222 or Wynn Palace Recruitment Center at Tel: (853) 8889 1188 during our office hours, Monday through Friday from 9:00 am to 7:00 pm for assistance.
Q I could not find the position I wish to apply for, why?
A There are two possible reasons. The first reason is that the job might not be available at this time. The second reason is that here at Wynn Macau or Wynn Palace the job you are searching for may be known under a different title than you are used to. Please review all the job titles listed and if you cannot find what you are looking for, you may call Wynn Macau Recruitment Center at Tel: (853) 8986 6222 or Wynn Palace Recruitment Center at Tel: (853) 8889 1188 during our office hours, Monday through Friday from 9:00 am to 7:00 pm.
Q How can I check the status of my application?
A You are welcome to call our Wynn Macau Recruitment Center at Tel: (853) 8986 6222 or Wynn Palace Recruitment Center at Tel: (853) 8889 1188; or email recruit@wynnmacau.com or jobs@wynnpalace.com for status updates.
Q How do I get a work permit if I am from another country?
A If you do not have a Macau residency card and are offered a job, we will assist you to apply for a Macau work permit. We will explain the work permit application process and provide you with all the related information and a list of requirements.
Q How can I find out how much a certain job pays?
A Salaries are discussed during job interviews and officially notified during job offer stage.
Q What type of employee benefits do Wynn Macau and Wynn Palace offer?
A Please click on the “Benefits” link for more information about Wynn Macau and Wynn Palace employee benefits.
Q What do I need to bring with me to an interview?
A When you are notified that you have been selected for an interview, please bring the original copy of your ID card/passport, education certificates and work references.
Q Where do I go to apply for a job at Wynn Macau and Wynn Palace?
A You can apply by visiting our website www.wynncareersmacau.com using any computer that has Internet access. If you do not have a computer or Internet access, you may call Wynn Macau Recruitment Center at Tel: (853) 8986 6222 or Wynn Careers Recruitment Center at Tel: (853) 8889 1188 during our office hours, Monday through Friday from 9:00 am to 7:00 pm, to schedule an appointment to complete an application at the Center.
Q Do I need former hotel/casino experience?
A In some cases; it depends on the position you are applying for. Some positions might require a broad range of skills from other industries, and some are very hotel/casino specific. The job description shown for each role will highlight the specific requirements for that position.